Hotel Bencoolen Singapore, Singapore - Reviews, Room Options & Prices 2025

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About the Hotel

47 Bencoolen Street, Singapore, Singapore, 189636

Hotel Bencoolen Singapore, a 3-star property on leafy Bencoolen Street, features a neutral-toned lobby with coffered ceilings and wood-paneled walls. The smoke-free hotel includes a small bar, 24-hour front desk, and free Wi-Fi throughout.

Modern Room Amenities

84 air-conditioned rooms at Hotel Bencoolen Singapore come with LCD TVs, minibars, and tea/coffee facilities. Private bathrooms include complimentary toiletries and hair dryers.

Dining and Drinks

The hotel's cafe serves Continental and Asian dishes for breakfast, included in room rates. An indoor bar offers beer and cocktails in a tropical setting with bamboo blinds and timber paneling.

Leisure Facilities

A second-floor outdoor pool with open-air gazebo provides recreational options. The fitness center features a unique open-roof design.

Central City Location

Hotel Bencoolen Singapore stands 3 minutes from Bencoolen MRT Station, 10 minutes from Bras Basah and Dhoby Ghaut MRT Stations. Singapore Art Museum, National Museum, and Bugis Street are 0.2 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Deluxe Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Standard Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

Shower

Air conditioning

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Getting around

A guide to all available transportation options

City Center

Singapore2000 ft

Airports

Changi (SIN) 12.6 mi

Train

Promenade MRT Station4600 ft

Tanjong Pagar KTM Railway Station 2.1 mi

Metro stations

Bencoolen400 ft

Bras Basah1000 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning

Business

Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Sun loungers
Garden area
Jacuzzi
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

47 Bencoolen Street, Singapore, Singapore, 189636

Map view

street view

47 Bencoolen Street, Singapore, Singapore, 189636

City landmarks

Garden

Gardens by the Bay

1.5 mi

30 Raffles Avenue

Singapore Flyer

1.1 mi

10 Bayfront Ave

Marina Bay Sands Singapore

1.3 mi

Mall

Suntec City

1.1 mi

Museums

National Gallery Singapore

4300 ft

Shopping Area

Clarke Quay

4300 ft

Mosque

Masjid Sultan

4800 ft

Museums

Asian Civilisations Museum

4300 ft

Art object

Merlion

4300 ft

Fountains

Fountain of Wealth

1.1 mi

Parks

Fort Canning Park

4300 ft

Church

St Andrew's Cathedral

4300 ft

Museums

Malay Heritage Centre

4800 ft

Museums

ArtScience Museum

1.1 mi

1 Fullerton Road One Fullerton Merlion Park

Merlion Park

4300 ft

Casinos

Marina Bay Sands Skypark

1.3 mi

Museums

Peranakan Museum

4300 ft

Mall

Funan Digitalife Mall

4300 ft

Mall

Esplanade

1.1 mi

Museums

Singapore Philatelic Museum

4300 ft

9 Empress Place Victoria Theatre Victoria Theatre and Concert Hall

Statue of Sir Stamford Raffles

4000 ft

Monuments and Landmarks

Civilian War Memorial

4300 ft

Museums

The Parkview Museum

4800 ft

Events

Indian Heritage Centre

5000 ft

Nearby

Gallery

National Museum of Singapore

900 ft

Mall

Bugis Street

900 ft

Museums

Singapore Art Museum

900 ft

178 Waterloo Street Kwan im Temple

Kwan Im Thong Hood Cho Temple

900 ft

30 Victoria Street Chijmes

Chijmes

900 ft

Gallery

The Cathay

900 ft

Restaurants

Food Republic

600 ft

51 Bras Basah Road Manulife Centre #01-03 Manulife Centre

Idle At Prinsep

1100 ft

50 Prinsep Street Prinsep Place 01-01

M seven cafe

1500 ft

1 Selegie Road #01-12 Pomo Pomo Mall

Club Baja

900 ft

Rendezvous Hotel 9 Bras Basah Rd

Victor's Kitchen

400 ft

91 Bencoolen Street Sunshine Plaza Sunshine Plaza

Zenzo

900 ft

91 Bencoolen Street Sunshine Plaza

Parklane Zha Yun Tun Mee House

900 ft

91 Bencoolen Street Sunshine Plaza #01-53 Sunshine Plaza

The Tea Party

700 ft

90 Stamford Road Floor 01 Singapore Management University 75 Singapore Management University

Hong Seng Curry Rice

700 ft

90 Stamford Road Floor 01 Singapore Management University 73 Singapore Management University

Cluck Cluck

900 ft

80 Bencoolen Street NAFA Campus 1 NAFA Wing A #01-15

Al Jilani Restaurant

900 ft

127 Bencoolen Street

Reviews and Ratings

Feedback from previous guests about their experience.

76%

enjoyed the hotel and would happily stay again

7.6/10

Very good

Rooms

5.2

Location

7.6

Service

5.4

Dining

5.0

Jack

United Kingdom, February 2025

7.4/10

My stay at Hotel Bencoolen Singapore was a mix of positives and negatives. The location is fantastic, right near the city center and close to two MRT stations 🚆. While the staff were friendly and professional, I faced some issues with room cleanliness and outdated facilities. Overall, it offers good value for budget travelers, but improvements are needed.

Rooms

6.0

The rooms could use an upgrade; one had a large stain on the carpet and hair in the bathroom. However, my second room was much nicer, clean, and comfortable.

Service

7.0

The staff were very helpful and friendly, giving good advice and treating me like I was at home in Singapore. However, I did experience some inconsistency in service at times.

Location

9.0

The location is one of the best features! It's close to various dining options and under 10 minutes from major attractions like Orchard Road and Bugis Junction.

Dining

5.0

Breakfast was chaotic and not the best; the options were repetitive and service was lacking as plates were often left uncleaned. 🍽️

Facilities

5.0

Facilities are basic and slightly dated; I found the coffee mugs in my room to be dirty, which was a letdown.

Emerson

United Kingdom, February 2025

7.0/10

My stay at Hotel Bencoolen was quite disappointing overall. while the location was great, close to Bugis Street and several MRT stations, the room conditions were far from acceptable. The musty smell and lack of cleanliness overshadowed any convenient aspect of the hotel.

Rooms

5.0

The room was tiny and felt cramped. there was a large stain on the carpet, hair in the bathroom, and it smelled moldy. The furnishings looked old and were not well-kept.

Service

5.0

The service was underwhelming and at times rude. I faced a dismissive attitude from the reception staff when asking for assistance with my concerns.

Location

6.0

The location is a significant plus, being near shopping districts and key MRT lines. it made exploring the city quite easy.

Dining

5.0

The breakfast was very limited and disappointing. just some bread and a couple of unappealing options that didn't match what was advertised.

Facilities

5.0

Facilities were lacking and not well-maintained. the pool felt more like a large jacuzzi and was in poor condition.

Amelia

United Kingdom, December 2024

5.2/10

My experience at Hotel Bencoolen Singapore was quite disappointing. The location was great, with easy access to transport and nearby food options, but the service and room condition left much to be desired. On one hand, the staff were friendly, but their lack of organization in handling bookings caused a major hassle during my stay. Overall, I wouldn’t choose to stay here again.

Rooms

5.0

The room I stayed in was surprisingly small and did not match the photos from the website. It was not very clean, with signs of wear and tear visible everywhere. The bathroom was outdated, and there was even a dirty towel left in the shower, which was unacceptable.

Service

5.0

The staff were friendly, but their service was highly disorganized. I encountered significant issues during check-in, and despite being prepaid, the communication seemed lacking. I felt like my concerns were not given proper attention.

Location

8.0

The location was definitely a plus. It was conveniently located near food spots and within walking distance to the MRT station, making it easy to get around. With the MRT's completion, this will improve even more.

Dining

5.0

The breakfast provided was quite limited and didn't meet my expectations, resembling little of what was advertised. While they did offer some standard items like scrambled eggs and toast, the overall selection was not very enticing.

Facilities

5.0

The facilities needed improvement, as I found the room lacked basic amenities like a properly functioning phone, and there were some issues with laundry service that were not addressed. This added to my frustrations throughout the stay.

Christina

United Kingdom, December 2024

6.6/10

My stay at Hotel Bencoolen Singapore was disappointing overall. While the location was fantastic—right near the MRT station—my experience with the room cleanliness and staff service left a lot to be desired. I encountered some issues with the facilities and maintenance that should have been addressed better.

Rooms

5.0

I was given a room that was quite small, and it didn't match the description I read online. There was also black mold in the bathroom and some bugs around, which was really unsettling. I asked for a room change, but they refused, claiming all rooms were in similar condition. It seriously spoiled my holiday.

Service

5.0

I found the staff to be quite unhelpful, especially at the front desk. They seemed dismissive and uninterested when I raised concerns about my room. There was one kind lady in housekeeping who helped with my luggage, but overall, the service could have been much better.

Location

5.0

The hotel's location is its strongest point, being close to public transport and not far from many attractions. I appreciated that I could walk to places of interest easily, making it very convenient.

Dining

5.0

I didn't have a good experience with dining options here. The breakfast was quite standard and not worth the extra cost. It felt like they could do much better in terms of quality.

Facilities

5.0

The hotel facilities were pretty underwhelming. The fitness center and pool didn't look inviting at all and felt like a letdown compared to what I expected. The overall state of maintenance was lacking.

Isaac

United Kingdom, November 2024

5.8/10

I had a mixed experience at Hotel Bencoolen Singapore. The location was fantastic, with close proximity to public transport and attractions like Orchard Road. However, the cleanliness of the room left much to be desired, as I noticed mold and a general lack of upkeep. While some staff were friendly and helpful, others were unprofessional, which added to my frustration. Overall, I would rate my stay around average. 😕

Rooms

5.0

The room was small and not very clean, showing signs of mold. The bed was comfortable but the overall state was disappointing.

Service

5.0

Some staff were friendly and accommodating, but others were rude and unhelpful, which diminished my experience.

Location

10.0

The hotel is excellently located, just a two-minute walk to the Bras Basah MRT Station and near many attractions.

Dining

5.0

Breakfast options were quite limited and not enjoyable. The food lacked quality, which was disappointing.